👋🏽 Hello there, I'm Victoria. A product designer in Seattle.

Transforming complex systems into intentional, human centered experiences customers get excited about using.

Transforming complex systems into intentional, human centered experiences customers get excited about using.

Increasing Efficiency for Admin Work and Processes

Transforming the TANF Data Portal admin experience from a complex, table-heavy tool into a clearer and more flexible, customized experience that helps government staff users, monitor system activity and complete everyday tasks with fewer steps.

Data Visualization
Design Systems
LLM Summarization
Generative AI
Enterprise UX

Increasing Efficiency for Admin Work and Processes

Transforming the TANF Data Portal admin experience from a complex, table-heavy tool into a clearer and more flexible, customized experience that helps government staff users, monitor system activity and complete everyday tasks with fewer steps.

Data Visualization
Design Systems
LLM Summarization
Generative AI
Enterprise UX

Increasing Efficiency for Admin Work and Processes

Transforming the TANF Data Portal admin experience from a complex, table-heavy tool into a clearer and more flexible, customized experience that helps government staff users, monitor system activity and complete everyday tasks with fewer steps.

Data Visualization
Design Systems
LLM Summarization
Generative AI
Enterprise UX

Reimagining Heuristic Evaluations with AI

A product concept exploring how AI might efficiently analyze digital experiences with defined usability heuristics, assign severity ratings to issues and create actionable steps for design teams.

Multimodal LLMs
Computer Vision
Generative AI
Usability Heuristics
WCAG

Reimagining Heuristic Evaluations with AI

A product concept exploring how AI might efficiently analyze digital experiences with defined usability heuristics, assign severity ratings to issues and create actionable steps for design teams.

Multimodal LLMs
Computer Vision
Generative AI
Usability Heuristics
WCAG

Reimagining Heuristic Evaluations with AI

A product concept exploring how AI might efficiently analyze digital experiences with defined usability heuristics, assign severity ratings to issues and create actionable steps for design teams.

Multimodal LLMs
Computer Vision
Generative AI
Usability Heuristics
WCAG
Coming Soon

CX: Designing AI Support for the Sony Ecosystem

A sponsored capstone exploring how agentic AI might simplify setup, troubleshooting and provide personalized support for both the customer and internal support teams across Sony products.

Conversational AI
ML & Predictive Analytics
NLP
Reccomendation Systems
Computer Vision
Coming Soon

CX: Designing AI Support for the Sony Ecosystem

A sponsored capstone exploring how agentic AI might simplify setup, troubleshooting and provide personalized support for both the customer and internal support teams across Sony products.

Conversational AI
ML & Predictive Analytics
NLP
Reccomendation Systems
Computer Vision
Coming Soon

CX: Designing AI Support for the Sony Ecosystem

A sponsored capstone exploring how agentic AI might simplify setup, troubleshooting and provide personalized support for both the customer and internal support teams across Sony products.

Conversational AI
ML & Predictive Analytics
NLP
Reccomendation Systems
Computer Vision
Product and Design Focused
Executed with thoughtfulness and strategy, always
Visual and Design Focused
Executed with thoughtfulness and strategy, always
Coming Soon

Designing Across a Suite of 23+ Applications

Oldies, but goodies. As the founding designer, I supported suite of software applications. A lot of 0-1 and intentional redesigns with thoughtful, strategic UX. Sophisticated software with intense data workflows, in lean workspaces for secure, government environments.

SaaS

Enterprise UX

Secure Environments

ML Capabilities

ML & Predictive Analytics

Coming Soon
Coming Soon

Making Data Errors Actionable

Understanding how government staff use data error reports, work together to fix them and follow reporting requirements so that we can provide clearer feedback and guidance to help them better serve families who need temporary assistance.

User Research Study
AI-Assisted Analysis
Qualitative Research
Process Mapping

Making Data Errors Actionable

Understanding how government staff use data error reports, work together to fix them and follow reporting requirements so that we can provide clearer feedback and guidance to help them better serve families who need temporary assistance.

User Research Study
AI-Assisted Analysis
Qualitative Research
Process Mapping

Making Data Errors Actionable

Understanding how government staff use data error reports, work together to fix them and follow reporting requirements so that we can provide clearer feedback and guidance to help them better serve families who need temporary assistance.

User Research Study
AI-Assisted Analysis
Qualitative Research
Process Mapping
Research Focused
Less pizzaz and eye candy, but still fun and functional
Less pizzaz and eye candy, but still fun and functional

More case studies coming soon, promise.

If you'd like to see them sooner, please contact me. I'd be happy to share.